Looking to close an active report or cancel a Protected Number subscription?
You can do all of this from within My Account.
The best way to contact us is to send a message using the form below. We're a very small team and we're not available 24/7 but we do endeavor to respond to you as soon as we can.
You might also find the help you need on our FAQ page...
Please don't use this contact form to report a lost or found pet.
We have a structured process for that here...
Our email address:
Our postal address:
115 Magdalen Road
Our phone number:
Our phone line isn't operated 24/7, but you can leave a message anytime.
We are unable to take lost and found reports over the phone.
All lost and found pets must be logged via the website here.
For anything else call us on the number below:
0800 999 2343